Refund policy
RETURN POLICY
Last updated March 07, 2023
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit only. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at shopattaylors@gmail.com to obtain a Return Authorization. After receiving authorization, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:
Return shipping charges will be paid or reimbursed by us.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least ten (10) days from the receipt of your item to process your return. A $12 shipping fee will be applied in your favor in addition to the cost of your returned item. We will notify you by email when your return has been processed.
EXCEPTIONS
The following items cannot be returned:
- gift cards
- worn or used items
- perishable goods (such as food, flowers, or plants)
- personal care goods (such as beauty products)
- custom products (such as special orders or personalized items)
- hazardous materials, flammable liquids, or gases
- items missing the original tags
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
- Sale items are FINAL SALE and cannot be returned.
- Once we receive your returned package, we will apply a $12 shipping fee in your favor toward the balance of your return.
QUESTIONS ?
If you have any questions concerning our return policy, please contact us at: